Raven Gadgets have been among the top retailers in the USA for about 12 years and has maintained a reputation for selling its products at the best (affordable) rates.
For many years, Raven Gadgets have satisfied its customers with its products and services, and the best thing about all this is affordability.
In their own words (on their official site), they claim to be the “best online retailer for everything gadget related.” And that they vet their products several times before selling.
They also have a “full money back policy” if the customer isn’t satisfied. These policies have made Raven Gadgets one of the most trusted online retailers in the US.
However, the company has been getting a lot of heat lately. Customers are complaining about the poor quality of their products, bad customer service, and damaged goods upon arrival.
In other words, all of their official claims are catching up to them in these complaints. Let’s discuss this whole topic in detail.
Table of Content
What Is Raven Gadgets Co.?
Before moving on to the complaints, solutions, pros, and cons, let’s first talk about Raven Gadgets. A little background check would be good.
The company was founded in 2012 and has been operational for about 13 years. The company has maintained a good image in both domestic and international markets and has been able to ace hundreds and thousands (probably millions) of customers.
The digital gadgets provided by Raven Gadgets aim to make the everyday life of humans easier and ensure a smooth interaction between human beings and machines.
For more than a decade, Raven Gadgets have provided its customers with various choices in terms of its products like smartphones, TVs, laptops, etc.
What Makes Raven Gadgets Unique?
Raven Gadgets is known for providing satisfactory customer service (best, for some) to all its national and international customers. You can place your orders easily on their official site.
Here are some things that make Raven Gadgets unique:
1: Amazing Customer Service
Of course, at first, we have customer service. No business/company in the world can neglect customer service, deeming it unimportant.
If a customer doesn’t feel wanted, respected, and heard, he won’t come back again. Raven Gadgets has ensured to leave no stone unturned in that regard.
Whenever contacted, Raven Gadgets customer support usually gets back to you in about 30-60 minutes. This maneuver has resulted in great positive growth in their online business.
2: Great Quality
It goes without saying that the quality of the product is the most important thing in a business because it decides whether the customer will return.
Raven Gadgets products like smartphones, PCs, TVs, laptops, etc., are known for their great quality, but recently they have been getting heat in this field simultaneously.
Customers complain that Raven Gagdets’ products are good but not as much as they claim. However, it is pertinent to mention that no business is perfect, just like all of us.
The issue is not that the delivered product is defective, but whether the company replaces it with a good one. Raven Gadgets has a “full money back guarantee” policy if a customer isn’t happy with the product.
If we generally talk about it, Raven Gadgets’ products are of great quality, and the “full money black guarantee” makes it even safer to buy.
3: Digital Presence
Raven Gadgets has a good (not the best, honestly) and growing social media presence. They consider marketing one of the most important factors for a successful business.
The more people see you, the more customers you get. That’s why the company has a social media presence on YouTube, Instagram, Twitter, Facebook, and Pinterest.
4: Smooth Site Navigation
It is essential that the potential customer mustn’t get caught in many difficult technicalities while visiting the site.
The easier it is for him to navigate smoothly throughout the site, the more likely he’ll become a customer. Raven Gadgets are highly attentive to this detail.
Raven Gadgets’ official site is very simple yet professionally designed, and it’s easy to navigate throughout the site, browse the product, and proceed to checkout.
Moreover, you won’t be slapped by numerous ads repeatedly while browsing the site. The motive of all of this is simple: To persuade the customer to return and purchase again every time.
5: Return Policy
If, for some reason, you’re not satisfied with the product and want a refund; you can open a complaint/dispute and contact customer support and tell them about your problem.
After some verifications, your parcel will be taken back, and they will refund your money in about one to three business days. Easy peasy lemon squeezy!
Pros & Cons Of Raven Gadgets
Just like any other business, Raven Gadgets has its advantages and flaws, and rightly so. Because in another case, it would be a “too good to be true” situation. Anyways, here are the pros:
Innovation: Raven Gadgets is known for its great innovative product and gadget designs that appeal to its customers.
Affordability: Affordability is a factor that distinguishes Raven Gadgets from other online retailers in the USA. You’ll probably get the best deal for your desired products here.
Variety: A vast variety makes it more interesting and fun to browse. Raven Gadgets has many products like smartphones, audio devices, and many others.
Quality: Raven Gadgets has been widely known for its great product quality for over a decade.
Availability Issue: While you can choose the option of international shipping, in some cases, Raven Gadgets are unavailable in certain countries or regions.
Technical Issues: As reported earlier, many customers have complained about the technical issues in digital devices like malfunctions and connectivity issues.
Reviews: Because of the many complaints, users have also left many negative reviews about Raven Gadgets’ products.
Warranty Problems: Many customers also complain that the one-year warranty policy is not as effective as the company claims, and there are many loopholes.
Slow Delivery: In many cases, product delivery can be very slow.
Raven Gadgets Ultra HD Antenna
One of Raven Gadgets’ best innovations is the ultra HD antenna, which is completely weather and water-proof, making it safe for rainy weather.
They also claim it to be the “world’s most powerful antenna,” as it continues to provide great uninterrupted performance even on stormy and rainy days so that you can watch your favorite TV program easily.
The Raven Gadgets ultra HD antenna should definitely be on your bucket list, and you must try it out.
Indeed, Raven Gadgets Co. is not perfect. Why? Because no business is. It has its flaws and advantages. However, it is still better in many aspects than its competitors.
A good experience is a subjective matter. It’s possible that you encounter that many other users might not have, but that doesn’t mean that all of Raven Gadgets‘ products are defective. Be patient and contact customer support.